D
Dot.Domino
CRM Platform Documentation

Everything you need to
understand Dot Domino

Three documents. One for your business team, one for your developers, and one complete product blueprint — all in one place.

10
Lead Sources
10
Report Modules
5-step
Fallback Chain
8
Platform Integrations
🧭
For Everyone

How It Works

A simple, visual walkthrough of the full customer journey — no technical knowledge needed.

8-step lead-to-payment journey
Visual mockups of every screen
Plain language, zero jargon
Who does what — roles explained
Open User Flow
🗺️
Product Blueprint

Full CRM Blueprint

Complete feature map — all modules, integrations, drip engine, deals pipeline, and all 10 report dashboards.

All 10 lead sources & integrations
WhatsApp → SMS → RCS fallback
Deals, invoicing & payments
10 reporting & analytics modules
Open Blueprint
⚙️
For Developers

Developer Architecture

System layers, API contracts, DB schema, queue topology, fallback chain code, and deployment guide.

6-layer system architecture
Full API contracts & endpoints
DB schema + queue topology
Deployment & env config
Open Architecture
Quick access by topic